Data Privacy Policy

We are Wanted Win Casino. This Privacy Policy explains how we collect, use and protect personal and technical information when you register, deposit, play or otherwise use our services. The page covers the types of data we gather, how that data is processed, the rights you have over your information and the controls available in your account. Read this policy to understand what we hold, why we hold it and how you can manage or remove your data in line with applicable rules in Australia and other jurisdictions where Wanted Win Casino operates.

Types of data we collect

Personal data

Registration details such as name, date of birth, email, phone number and postal address. Identity documents and KYC material when required for withdrawals or account verification. Payment details used to process deposits and withdrawals.

Technical data

Device and browser information, IP address, operating system, session logs and crash reports. Usage data including pages visited, games played and timestamps. Cookies and similar identifiers used to remember preferences.

Transactional data

Deposit and withdrawal records, currency used (AUD, A$ and other supported currencies), transaction IDs, payment method (card, PayID, POLi, Neosurf, e-wallets, crypto) and wagering history to maintain account integrity and meet legal obligations.

How information is used

Account setup and verification. Processing deposits and withdrawals. Authorising play and applying bonus or loyalty entitlements where applicable. Fraud prevention, responsible gaming checks and compliance with legal obligations. Customer support and responding to enquiries. Aggregated analytics to monitor service reliability and to detect abuse.

Data protection and security

Access controls and encryption are used to protect stored and in-transit data. Only authorised staff and service providers access personal data on a need-to-know basis. Personal documents submitted for verification are retained only as long as required by law or our internal retention schedules. Regular reviews and security updates are carried out to minimise risk.

Cookies and tracking technologies

We use cookies and similar technologies to manage sessions, remember preferences and support analytics and marketing where permitted. Strictly necessary cookies are essential for account and gameplay functions. You can manage cookie settings via your browser; disabling some cookies may affect functionality.

Your rights

Access - Request a copy of personal data we hold. Correction - Ask to correct inaccurate or incomplete information. Deletion - Request removal of data where permitted by law and subject to retention requirements for legal or fraud-prevention reasons. Objection and restriction - Object to certain processing or request limits on use. Contact support to exercise these rights; identity verification will be required.

Data sharing and third parties

Service providers acting on our behalf may process data for payments, identity verification, hosting, analytics and customer support. We share only the minimum data necessary and require partners to protect it. Data may be disclosed when required by law, to prevent fraud or to enforce terms. Transfers to providers outside Australia may occur; protections appropriate to the transfer will be applied.

Updates to this policy

Policy changes will be published here with an effective date. Material changes may be notified by email where required. Continued use after updates constitutes acceptance of the revised policy. For specific queries or to exercise rights, contact our support team via the account interface.